Privacy Policy

TripFairs LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at tripfairsllc.com or use our flight booking services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide Directly

• Contact information: Name, email address, and phone number when you contact us or fill out our inquiry form
• Booking information: Passenger names, dates of birth, passport numbers, and travel preferences when you book through our agents
• Payment information: Credit/debit card details collected by our agents during the booking call — we do not store full card numbers
• Communication data: Messages and inquiries sent to our customer support team via phone, email, or contact form

Information Collected Automatically

• Device information: IP address, browser type, operating system
• Usage data: Pages visited, search queries, click patterns, session duration
• Location data: Approximate location based on IP address
• Cookies and similar technologies (see our Cookie Policy)

2. How We Use Your Information

We use your information to:

• Process flight bookings and send confirmation emails
• Provide customer support and respond to inquiries
• Send booking updates, flight alerts, and important travel information
• Improve our website and services through analytics
• Send promotional emails about deals and offers (only with your consent)
• Comply with legal obligations and prevent fraud
• Personalize your experience based on your travel history and preferences

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Airlines and travel suppliers: To complete your booking reservation
• Payment processors: To securely process transactions through our booking agents
• Analytics providers: Google Analytics for website performance (data is anonymized)
• Legal authorities: When required by law or to protect our rights
• Business transfers: In the event of a merger or acquisition, with appropriate notice to you

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. See our full Cookie Policy for details. You can control cookie preferences through your browser settings or our cookie consent banner.

5. Data Security

We implement industry-standard security measures including:

• 256-bit SSL/TLS encryption for all data transmission
• Secure payment processing (PCI-DSS compliant)
• Regular security audits and penetration testing
• Strict access controls for employee data access
• Encrypted storage for sensitive personal data

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing emails at any time via the link in our emails
• Portability: Request your data in a machine-readable format

To exercise these rights, contact us at support@tripfairsllc.com or call (855) 302-0422.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, contact us immediately and we will promptly delete the information.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date and, for material changes, by sending an email notification.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@tripfairsllc.com
• Phone: (855) 302-0422 (Available 24/7, every day)
• Mail: TripFairs LLC, 4449 Easton Way #200, Columbus, OH 43219, USA